By Laura Cleland at November 16 2018 05:09:17
How to create a flowchart When you're working on a complex project, creating the flowchart itself may be a time-consuming task. Here are six simple steps you can follow to create even complex flowcharts: Start by defining the end result of the process or project. The end result could be anything such as completing a user manual, writing a complex software process, installing a new part, or performing a test. List the various steps involved to achieve the end result. This will take some research. In complex processes, each step could have a series of sub steps. The steps involved to create a user manual could be: a. Meet with SME ; b. Research existing documentation ; c. Videotape the procedure ; d. Take photographs ; e. Create illustrations ; f. Develop the user guide ; g. Test the user guide ; h. Make changes/adjustments ; i. Deliver final product.
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It is a good idea to choose a champion for each tool who will master its use. Assign owners to processes Choose a person with leadership skills and the appropriate level of responsibility and influence and make him/her accountable for continuous improvement of the process. Give him/her a clear objective to achieve and an incentive to reach the goal. Encourage feedback for process improvement To ensure that the flow of information between executors and the process owner is fluid, encourage people to contribute to process enhancement through incentives. Use your imagination to reward contributors (consider not only monetary incentives).
The key to process improvement is to clearly communicate process definitions (the way in which the company wants the processes to be carried out) to the people in charge of their execution (through training, process descriptions publication, etc...). The better process participants understand the process definition, the higher the probability that the process is carried out according to it. They are better implemented through obtaining buy-in than through imposing directives.