By Anthony Woollacott at November 27 2018 03:24:49
If the process is instantiated frequently and the instances are homegeneous, it is possible to create great process models that dramatically increase the efficiency of the process. The best way to ensure process improvement is to generate an environment in which people are motivated, enthusiastic and passionate about process management. Most of the time, knowledge processes are collaborative. By performing a process collaboratively it is possible that each task is carried out by the most specialised, experienced and knowledgeable worker in that specific area. Having a net of relations within the organization is a very important asset for people executing knowledge processes.
The key to process improvement is to clearly communicate process definitions (the way in which the company wants the processes to be carried out) to the people in charge of their execution (through training, process descriptions publication, etc...). The better process participants understand the process definition, the higher the probability that the process is carried out according to it. They are better implemented through obtaining buy-in than through imposing directives.
How to create a flowchart When you're working on a complex project, creating the flowchart itself may be a time-consuming task. Here are six simple steps you can follow to create even complex flowcharts: Start by defining the end result of the process or project. The end result could be anything such as completing a user manual, writing a complex software process, installing a new part, or performing a test. List the various steps involved to achieve the end result. This will take some research. In complex processes, each step could have a series of sub steps. The steps involved to create a user manual could be: a. Meet with SME ; b. Research existing documentation ; c. Videotape the procedure ; d. Take photographs ; e. Create illustrations ; f. Develop the user guide ; g. Test the user guide ; h. Make changes/adjustments ; i. Deliver final product.
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