By Laura Cleland at October 22 2018 08:50:47
They are more difficult to implement through discipline than administrative human-centric processes (although some discipline is needed). It is better to focus on obtaining buy-in from the people affected by the processes through early involvement, communication and expectations management. It is a known fact that knowledge workers are reluctant to change their habits. Some say knowledge workers don't like following procedures because they feel it limits their creativity; but most of the time they will be happy to follow a procedure as long as they see value in it, perceiving that it helps them work better and produce a better process output.
You do this by appearing to be desperate. This is the worst thing you can do! This highlights another important psychological fact. As author Vernon Howard once wrote, "whenever one knows that you desperately want something he [or she] tends to withhold it, Ford gives them a very satisfying sense of power over you. He knows as long as he keeps you at bay that you will continue to seek him out. That gives them a great sense of self-importance that he won't easily give up." So the most important step you must take to win your ex back is simple -- but it may seem contradictory at first. That is, to win your ex back you must get out there and meet other people! This will send a powerful message that you are not dependent on any one person. By increasing your popularity you will send the psychological message that you have something going for you, otherwise you wouldn't be so popular!
So here's a mind-blowingly simple technique to get your ex back: make it look as if you don't care anymore! You see, if you appear too desperate to get your ex back, you put them in the power position. You put them on a pedestal so high and mighty that no one else can touch it. This gives them a tremendous amount of power over you. It gives them a tremendous feeling of overblown self importance. Dale Carnegie once wrote that the most fundamental desire of humans is the desire to feel imported. It is what separates us from the animals. But by making another person feel too important, you can turn them into a tyrant. You feed their ego so much that it becomes overblown. It swells up like a giant hot air balloon!
The key to process improvement is to clearly communicate process definitions (the way in which the company wants the processes to be carried out) to the people in charge of their execution (through training, process descriptions publication, etc...). The better process participants understand the process definition, the higher the probability that the process is carried out according to it. They are better implemented through obtaining buy-in than through imposing directives.