By Jett Alcock at October 14 2018 12:15:26
Define the starting point of the process of project. This is the first step that starts of the process. For example, the first step could be project planning or research. Write down the starting point and the end result. Both of these should be in boxes with some space in between them. Adjust this space according to the number of steps and sub-steps involved in the process. Draw an arrow from the starting point to the end result. Along this arrow, list the various steps in order that are needed to go from the starting point to the end result. Include any sub-steps as needed.
Multiple inputs to the process exist : Some of them would be competition, lifecycle stage of the market, brand image, budget, etc... ; Complex decisions are made : There are many possible ways to achieve the process objectives (reach planned sales, leverage brand image, etc...) ; Each decision implies different levels of risk and potential benefits : It is the responsibility of the worker to choose the best one (low price strategy, aggressive advertising campaign, etc...) ; There are three main characteristics that make knowledge processes different from highly structured processes: Focus is on communication instead of automation.
Diagrams : A diagram can show a process, hierarchy, or other relationships. You can use AutoShapes and arrows, the flowchart shapes with connectors (in the Lines category in PowerPoint 2007; otherwise in the Connectors category), or the SmartArt feature of 2007. Charts/Graphs : Charts (also known as graphs) visually display data, especially data showing a trend. Use only the data that supports your point, not all the data in the Excel spreadsheet where you got the data. If the data is too complex, it won't be comprehensible on a slide. What to do? Print it out and give it to the audience as a handout.
In the last years some organizations have emerged with the aim of creating professional communities around specific disciplines such as Software Development (SEI, ESI, etc...), Project Management (PMI), Business Process Management (BPMI), IT Service Management (ITSMF), etc... One of the objectives of these groups is to develop a body of knowledge that compiles the discipline's best practices in the form of reference frameworks, methodologies and maturity models. These assets should be considered by any organization interested in knowledge process management.