By Jett Alcock at October 27 2018 06:04:56
It is usual that knowledge processes take the form of projects to manage their execution. If the output of the process is a unique product, managing work as a project will result in obvious advantages. There are certain guidelines that can help an organization willing to improve their knowledge processes: Provide process description on how to approach work Try to figure out the best way to carry out a knowledge process, by making the best practices existing in your organization (or in your industry) explicit. Publish process definitions in a format that is easy to consult and understand. Provide tools that facilitate and standardize work Decide which tools are best to help knowledge workers carry out their work. Involving all affected knowledge workers in the process of deciding which tools will be used is very convenient, in order to obtain user buy in.
Flowcharts can be very useful for a technical writer. If you're working on a complex process, a flowchart can show you the various steps involved in that process. For example, you could be working on a manual on how to troubleshoot the Autopilot Flight Director system for the Boeing 747 aircraft. There are various steps involved in troubleshooting this system. Each step has multiple sub-steps. By creating a flowchart, you can quickly see which step takes place at what stage in the process.
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Define the starting point of the process of project. This is the first step that starts of the process. For example, the first step could be project planning or research. Write down the starting point and the end result. Both of these should be in boxes with some space in between them. Adjust this space according to the number of steps and sub-steps involved in the process. Draw an arrow from the starting point to the end result. Along this arrow, list the various steps in order that are needed to go from the starting point to the end result. Include any sub-steps as needed.