By Laura Cleland at September 25 2018 13:49:07
Many scientists remain doubtful that true AI can ever be developed. The operation of the human mind is still little understood, and computer design may remain essentially incapable of analogously duplicating those unknown, complex processes. Various routes are being used in the effort to reach the goal of true AI. One approach is to apply the concept of parallel processing-interlinked and concurrent computer operations. Another is to create networks of experimental computer chips, called silicon neurons, that mimic data-processing functions of brain cells. Using analog technology, the transistors in these chips emulate nerve-cell membranes in order to operate at the speed of neurons.
Knowledge workers carry out these processes by taking into account multiple inputs (generally a wide set of unstructured data and information) to perform difficult tasks and make complex decisions among multiple possible ways of doing the work, each one implying different levels of risk and possible benefits. They are dependent on individuals and it is not possible to automate them. One example of a knowledge process is "Marketing a new product". The same steps are followed each time a new product is launched (benchmarking competitors, deciding pricing strategy, planning promotion, etc...), but it is the experience, knowledge and intuition of the people that drive the process to success.
That is, they are increasingly becoming part of the basic circuitry of computers or are easily attached adjuncts, as well as standing alone in special devices such as office payroll machines. Many different applications algorithms are now available, and highly advanced systems such as artificial intelligence algorithms may become common in the future. Artificial Intelligence (AI), a term that in its broadest sense would indicate the ability of an artifact to perform the same kinds of functions that characterize human thought.
It is a good idea to choose a champion for each tool who will master its use. Assign owners to processes Choose a person with leadership skills and the appropriate level of responsibility and influence and make him/her accountable for continuous improvement of the process. Give him/her a clear objective to achieve and an incentive to reach the goal. Encourage feedback for process improvement To ensure that the flow of information between executors and the process owner is fluid, encourage people to contribute to process enhancement through incentives. Use your imagination to reward contributors (consider not only monetary incentives).