By Gabrielle Button at October 21 2018 10:35:35
They are more difficult to implement through discipline than administrative human-centric processes (although some discipline is needed). It is better to focus on obtaining buy-in from the people affected by the processes through early involvement, communication and expectations management. It is a known fact that knowledge workers are reluctant to change their habits. Some say knowledge workers don't like following procedures because they feel it limits their creativity; but most of the time they will be happy to follow a procedure as long as they see value in it, perceiving that it helps them work better and produce a better process output.
In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web Services. Most of these theories, tools and techniques refer to processes of a highly structured nature. Typically, BPM theorists and practitioners have focused on highly structured processes, like back-office processes of industrial or administrative nature. These processes are highly standardized and repeatable, produce a consistent output and are likely to be automated in part or end-to-end (STP).
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In all cases, however, the task that the algorithm is to accomplish must be definable. That is, the definition may involve mathematical or logic terms or a compilation of data or written instructions, but the task itself must be one that can be stated in some way. In terms of ordinary computer usage, this means that algorithms must be programmable, even if the tasks themselves turn out to have no solution. In computational devices with a built-in microcomputer logic, this logic is a form of algorithm. As computers increase in complexity, more and more software-program algorithms are taking the form of what is called hard software.