By Anthony Woollacott at November 03 2018 14:36:49
The key to process improvement is to clearly communicate process definitions (the way in which the company wants the processes to be carried out) to the people in charge of their execution (through training, process descriptions publication, etc...). The better process participants understand the process definition, the higher the probability that the process is carried out according to it. They are better implemented through obtaining buy-in than through imposing directives.
You do this by appearing to be desperate. This is the worst thing you can do! This highlights another important psychological fact. As author Vernon Howard once wrote, "whenever one knows that you desperately want something he [or she] tends to withhold it, Ford gives them a very satisfying sense of power over you. He knows as long as he keeps you at bay that you will continue to seek him out. That gives them a great sense of self-importance that he won't easily give up." So the most important step you must take to win your ex back is simple -- but it may seem contradictory at first. That is, to win your ex back you must get out there and meet other people! This will send a powerful message that you are not dependent on any one person. By increasing your popularity you will send the psychological message that you have something going for you, otherwise you wouldn't be so popular!
Process definitions are high level descriptions instead of rigid workflows : Processes can only be defined up to a certain level of detail, and it is difficult to provide low level work instructions or to automate decisions. Because they cannot be formalised in detail, process simulation is rarely possible. Decisions are highly subjective and too complex to be expressed in a formal language, as they are taken based on intuition and not on rigid business rules.
Multiple inputs to the process exist : Some of them would be competition, lifecycle stage of the market, brand image, budget, etc... ; Complex decisions are made : There are many possible ways to achieve the process objectives (reach planned sales, leverage brand image, etc...) ; Each decision implies different levels of risk and potential benefits : It is the responsibility of the worker to choose the best one (low price strategy, aggressive advertising campaign, etc...) ; There are three main characteristics that make knowledge processes different from highly structured processes: Focus is on communication instead of automation.