By Laura Cleland at October 27 2018 18:16:17
Knowledge workers carry out these processes by taking into account multiple inputs (generally a wide set of unstructured data and information) to perform difficult tasks and make complex decisions among multiple possible ways of doing the work, each one implying different levels of risk and possible benefits. They are dependent on individuals and it is not possible to automate them. One example of a knowledge process is "Marketing a new product". The same steps are followed each time a new product is launched (benchmarking competitors, deciding pricing strategy, planning promotion, etc...), but it is the experience, knowledge and intuition of the people that drive the process to success.
Flowcharts can be very useful for a technical writer. If you're working on a complex process, a flowchart can show you the various steps involved in that process. For example, you could be working on a manual on how to troubleshoot the Autopilot Flight Director system for the Boeing 747 aircraft. There are various steps involved in troubleshooting this system. Each step has multiple sub-steps. By creating a flowchart, you can quickly see which step takes place at what stage in the process.
In medicine, programs have been developed that analyze the disease symptoms, medical history, and laboratory test results of a patient, and then suggest a diagnosis to the physician. The diagnostic program is an example of so-called expert systems-programs designed to perform tasks in specialized areas as a human would. Expert systems take computers a step beyond straightforward programming, being based on a technique called rule-based inference, in which preestablished rule systems are used to process the data. Despite their sophistication, systems still do not approach the complexity of true intelligent thought.
In mathematics, method of solving a problem by repeatedly using a simpler computational method. A basic example is the process of long division in arithmetic. The term algorithm is now applied to many kinds of problem solving that employ a mechanical sequence of steps, as in setting up a computer program. The sequence may be displayed in the form of a flowchart in order to make it easier to follow. As with algorithms used in arithmetic, algorithms for computers can range from simple to highly complex.