By Liam Simcha at December 03 2018 15:28:58
Multiple inputs to the process exist : Some of them would be competition, lifecycle stage of the market, brand image, budget, etc... ; Complex decisions are made : There are many possible ways to achieve the process objectives (reach planned sales, leverage brand image, etc...) ; Each decision implies different levels of risk and potential benefits : It is the responsibility of the worker to choose the best one (low price strategy, aggressive advertising campaign, etc...) ; There are three main characteristics that make knowledge processes different from highly structured processes: Focus is on communication instead of automation.
They are more difficult to implement through discipline than administrative human-centric processes (although some discipline is needed). It is better to focus on obtaining buy-in from the people affected by the processes through early involvement, communication and expectations management. It is a known fact that knowledge workers are reluctant to change their habits. Some say knowledge workers don't like following procedures because they feel it limits their creativity; but most of the time they will be happy to follow a procedure as long as they see value in it, perceiving that it helps them work better and produce a better process output.
In all cases, however, the task that the algorithm is to accomplish must be definable. That is, the definition may involve mathematical or logic terms or a compilation of data or written instructions, but the task itself must be one that can be stated in some way. In terms of ordinary computer usage, this means that algorithms must be programmable, even if the tasks themselves turn out to have no solution. In computational devices with a built-in microcomputer logic, this logic is a form of algorithm. As computers increase in complexity, more and more software-program algorithms are taking the form of what is called hard software.
Diagrams : A diagram can show a process, hierarchy, or other relationships. You can use AutoShapes and arrows, the flowchart shapes with connectors (in the Lines category in PowerPoint 2007; otherwise in the Connectors category), or the SmartArt feature of 2007. Charts/Graphs : Charts (also known as graphs) visually display data, especially data showing a trend. Use only the data that supports your point, not all the data in the Excel spreadsheet where you got the data. If the data is too complex, it won't be comprehensible on a slide. What to do? Print it out and give it to the audience as a handout.